FAQs

Frequently Asked Questions

Booking & Pricing
Is it cheaper to book directly through your website than using VRBO?

Yes, always! Booking directly through OCVacations gives you access to our best available rates, along with personalized service from our local reservation team before, during, and after your stay.

Do you give any discounts?

Yes. Active-duty military members and repeat guests who have stayed with OCVacations five or more times get the $150.00 processing fee waived.

Do you charge extra if I use a credit card?

No. We do not charge additional fees for credit card payments.

When is my deposit due?

Your initial deposit is due within seven days of reserving your vacation rental.

How early should I make my reservations?

We recommend booking as early as possible, especially if you’re planning a summer vacation or holiday stay. The best selection of properties is available before popular dates begin to fill.

Check-In & Property Details
How many parking spaces do I get?

Parking varies by property. Some vacation rentals include one parking space, while others include two or more. Please review your property’s listing or contact our reservation team for parking details before you arrive.

How do I get my keys if I am a late arrival?

If you’ll be arriving after 5:00 PM, please call our office before you arrive so we can provide instructions for your after-hours check-in. Guests staying at Assateague Pointe should check in at the on-site sales center located just inside the entrance.

Will you call us if our condo is ready earlier than 3 PM?

Yes. If your vacation rental is ready before our standard 3:00 PM check-in time, we’ll do our best to let you know so you can begin your stay early.

What does a linen package include?

Linen packages are available through our local partner, OC Beach & Linen Rental and can be ordered based on your bed sizes. Each sheet package includes a fitted sheet, flat sheet, and pillowcases, while towel packages include a bath towel, hand towel, and washcloth. Additional rental items are also available through their website.

Are linens refreshed daily?

No. Linen packages are provided for the duration of your stay and are not refreshed daily.

Can I bring my dog?

Unless otherwise noted in the property listing, pets are not permitted in OCVacations rental properties. If a property allows pets, it will be clearly identified in the listing before you book.

What is your cancellation policy?

Cancellations made more than 30 days before check-in are eligible for a refund, less the $150 administration fee. Cancellations within 30 days of arrival are refunded only if the property is successfully re-rented for the same dates. If re-rented, the refund will be reduced by the $150 administration fee plus 16% of the base rent. All cancellation requests must be submitted in writing. Reservations made within 30 days of arrival are non-refundable. We also recommend purchasing optional Red Sky Sun Trip Preserver Travel Insurance to help protect your vacation investment if you need to cancel for a covered reason.

Ocean City, MD Activities
Do I have to pay to go to the beach?

No. Ocean City, MD’s public beaches are free to enjoy throughout the year.

Can I rent beach chairs and umbrellas?

Yes. During the summer season, beach chair and umbrella rentals are available from beach service stands located along Ocean City’s public beaches. Beach umbrellas, towels, and other vacation essentials are also available through our local partner, OC Beach & Linen Rental.

What are the dates for music festivals, Bike Week, and other events?

Event dates vary from year to year. Visit ococean.com for the latest schedule of festivals, Bike Week, concerts, and other Ocean City events.

What is there to do in Ocean City when it rains?

A rainy day is a great opportunity to explore Ocean City’s indoor attractions, including miniature golf, movie theaters, local restaurants, museums, galleries, and nearby outlet stores.

Is anything open in the off-season?

Yes. Many Ocean City restaurants, shops, attractions, and golf courses remain open throughout the year, making the off-season a great time to visit.

How far away is Assateague Island?

Assateague Island is approximately a 15- to 20-minute drive from most Ocean City vacation rentals, depending on traffic.