I am the owner of Gecko Island and signed up with Resort Rentals, LLC this year in 2021. This is only my first year partnering with them and so far I have been very happy with my decision to go with Resort Rentals. Their booking system and website are leaps and bounds better than the system my last management company was using. The method of booking is so simple and the website is very professional. I have also been impressed with Gail and her team's communication. Every time I call or email there has been someone on the other end ready and able to assist me. They are quick to respond to customer issues and requests and have always provided nothing but superior customer service. I would highly recommend Resort Rentals as your Go-To management company if you have a property in Ocean City. I look forward to continuing our relationship for many years to come.
We loved our stay at Gecko Island 24 from 8/21/21 - 8/28/21. Resort Rentals was very easy to deal with and accommodating. The check in and check out process was fast and simple. They were very helpful during this process. We look forward to our next vacation through Resort Rentals at Gecko Island 24. We’d love to make this our yearly vacation spot!
Such a great rental experience! Everyone I spoke to at Resort Rentals was always very friendly and efficient. Check-in was super easy, we even got a call that our condo was ready early. When we arrived to pick up the keys, there was a table set up outside and it was really easy and quick. The condo was absolutely gorgeous! My family and I had a great vacation there and made so many memories. We can't wait to come back. And check-out was just as easy, just dropped the keys and parking passes in the box and that was it. Thanks again for helping us have a great vacation.
I will be making a reservation with Resort Rentals through the ocvacations website. I think it will be the 3rd year we rent through you and we will continue to do so whenever we come to OCMD. The process is so easy, the condos always have been good and clean which is so important! And now the addition of the rewards program makes it even more the choice of my family. The staff is always pleasant and a joy to deal with. Thank you for making our vacation in OCMD an easy experience!
The condo was as described. And the price for ocean front was amazing. We locked ourselves out and they brought us a key within minutes. Would definitely use them again to rent a place.
Online Reservations Manager
Gail Crosby and I have worked together at separate companies for years and I cannot express how wonderful she is and has always been. Not only is she extremely professional and in possession of the highest level of integrity, she is also very kind and compassionate. These qualities allow her to provide the best service as Vacation Rental Manager. Add in her vast knowledge of...more
Nicole was with another company when working with Gail at Resort Rentals, LLC
CHECK IN & CHECK OUT WAS QUICK & EASY. UNIT WAS VERY CLEAN AND ORDERLY UPON ENTRY. EVERYTHING WORKED FINE W/ NO ISSUES. OVERALL GREAT EXPERIENCE.
We have used resort rentals for over 10 years and have been very pleased with Gail and the staff. The service has always been great and we have had great success with our rentals. Any issues that have arisen are taken care of promptly, without any hassles. Highly recommend.
Resort Rentals is very easy to work with. They will do everything they can to make things as simple and least stressful as possible. The team is very polite and courteous. I highly recommend using them as an owner of a renter.
One of the best attributes of this company is the strong communication system. We always receive follow-up in a timely fashion. If there is an issue, we receive great assistance to resolve that issue. We appreciate their service and would highly recommend them to others.
Had a great trip! Condo was clean and comfy with a fantastic ocean view and walking distance to the beach and outdoor pool. Lots of restaurants and things to do around Ocean City making it a perfect vacation for our family. Checkin and checkout was easy and no issues!
We have used Resort Rentals for the last five years when vacationing in Ocean City. We continue to use them because they are incredibly easy to work with and are always courteous.
Resort Rentals provided a positive experience from start to finish. Specific to our rental we were missing bedspreads. Resort Rentals upon me notifying them investigated the problem and had it resolved within a couple of hours on a very busy holiday weekend. Our rental was very clean, nicely equipped, and in good working order. I would use Resort Rentals again.
Gail & Company are top drawer. I am an Ocean Front condo owner and have used Resort Rentals, LLC for eleven years. This company is the best. If it weren't true, why would I trust them for so many years?
Resort Rental was extremely easy to work with. The staff were very friendly and helpful with any issues or questions I had. I would highly recommend this company for your vacation rental needs.
Resort Rentals are great to work with. The condo was very clean and roomy. We have stayed in the same place for 3 years and will be returning. Very close to the beach.
Resort Rentals was proactive in notifying us when our previously contracted rental was no longer available due to the sale of the property. They had a nice, streamlined process to pick up the rental package, and the check out process was also seamless. Highly recommended.
Everyone is very helpful and supportive. Have never had an issue. They go out of their way to be helpful to both owners and guests. We highly recommend this agency.
I’ve been renting through Resort for several years and they are always professional, pleasant and helpful. They are attentive to any issues or concerns. Highly recommend renting with them.
I have been renting from Resort Rentals, LLC for several years now and plan to continue to use them. They have always been very friendly and accommodating, helping me find the perfect place to rent year after year.
We have use Resort Rental for over 15 years and would never think of trying some other company. The whole crew treats you like family and thinks of your needs first. We highly recommend Resort Rentals for ALL your vacation needs!
Our place was clean, plenty of room and privacy for our family. Made our vacation enjoyable. We want to reserve it again for next year. Thankfully I found this place, we have been coming to OCM for 40+ years..staying at the same place til it closed 2 years ago. Now..we found our next place to stay for years to come.
I have been using Resort Rental for many years. I just want to say Thank you to Jamie, Phil, Gail and the staff. These people are always kind, caring, welcoming and professional.
Again, I look forward to seeing them again soon and thank you again.
We have used Resort Rentals, LLC for five years now and have been very pleased with their customer service. We love the condo where we stay and are so grateful to Resort Rentals for finding it for us!
Resorts Rentals was organized, sent information and suggestions, updates as vacation time approached.
The apartment was clean and well kept. Our vacation was wonderful and restful.